VOIP Phone Services
Tampa employers have more options today than ever before – your business needs an affordable phone solution to replace traditional land-line phone service.
Get Affordable VoIP Phone System for your Business.
If you don’t want to wait for hours with the support desk at Frontier and are ready for a feature-rich phone service at nearly half the cost, it’s time to consider VoIP phone systems from mpsWORKS.
VoIP internet-based phones service allows you to make a call directly from a computer, a VoIP phone, or other data-driven devices.
No matter if your employees are fully remote or in-house, mpsWORKS provides your workstations with a state of the art Grandstream telephone system at a fraction of the price.
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Stop overpaying for your phone service
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Add functionality and improve business processes with VoIP phone features
Easily outfit your remote or hybrid employees with a VoIP home phone
ALWAYS one low monthly cost
Other features for VoIP phone systems can be extremely useful to small and medium-sized businesses.
front door security buzzer integrated into phone
Even an old fashioned door phone can be integrated into a VoIP system to allow a two-way call between your receptionist and the guest and allow for the door to be unlocked remotely.
Mobile app for separate business & Personal calls
customized hold music or message
No need to have only silence or generic music when a customer is being put on hold or transferred. Customize the music or message to give a better customer experience.
Find me & Follow me call routing
No matter where your employee is working, phone calls can be routed to ensure a phone call doesn’t go unanswered. You can create a list of numbers that includes co-workers, mobile phones or answering services so that the customer always gets a live person to answer. The process can be set up so that your mobile phone is dialed after two unanswered rings at your desk.
Incoming call options
A popular feature is the phone system “screening” tool that allows you to treat calls differently depending on who is calling. Including a feature to instantly transfer a call to a co-worker before you pick it up. Customized text messages can also be sent to incoming callers.
Call Routing or Auto Attendant
The main feature utilized by small and medium sized businesses is the Auto Attendant feature which is easy to set up. Businesses can easily make changes to the call routing or messages when there are temporary or permanent changes needed.